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It will automatically open the first dialog with the most suitable agent. At the end of your call, the application will send an SMS text to the agent, with the summary of the call. Predictive Dialing: You only get to know the precise moment when a customer will answer. This is how it works: when the application dials your clients or potential customers, it will automatically redirect the call to the next available agent. It will always listen to the incoming call. So, you can interact with a client or potential customer before any agent has answered the phone. This is really useful for customer support, sales, or a sales promotion. Auto Dialer Functionality: Many companies use this feature to attract new potential clients or customers. It usually works with SMS, mobile, or voice calls. It will automatically send a phone call to your clients. This software is used to automaticaly drive people to your website, you can direct people to your product pages, or simply send messages to your clients by phone, mobile or sms service. Client Management: When the call is over, the software allows you to record the conversation, and send it to your agents and clients automatically. Agents can also access the information from the client’s records, including the product inquiries, previous purchases, or any other contacts you have with them. Voicent Predictive Dialer is a sophisticated client management system that allows you to start follow-up conversations with your customers. Log data: Voicent Predictive Dialer saves all the details about your clients in a database System Requirements For Voicent Predictive Dialer: GPU: NVIDIA GeForce GTX 660 or better Intel Core i3-2100 or better 4GB System RAM 4GB free space Windows 7/8/8.1/10 DirectX 10 Compatible Video Card 1366 x 768 display or higher • A USB 2.0 port is required. • A USB port with 2.0 or faster is required. • A USB port with 1.1 is not required. • An optical drive is not required. •
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